> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/admin/id/plans/suspending-service-for-a-device.md).

# Menangguhkan pelacak

Tangguhkan pelacak dengan mengalihkannya ke paket harga terbatas, menghentikan pelacakan baru sambil tetap menyimpan data historis

Dalam situasi tertentu, Anda mungkin perlu menangguhkan layanan sementara untuk pelacak, misalnya, karena pembayaran terlewat. Dalam kasus ini, Anda dapat mengalihkan pelacak ke paket harga terbatas. Saat ditangguhkan, pelacak berhenti melacak dan merekam data baru sampai pembatasan dicabut.

{% hint style="warning" %}
Semua data historis yang direkam sebelum penangguhan tetap tersimpan dengan aman dan dapat diakses.
{% endhint %}

Untuk membuat paket harga yang menangguhkan layanan untuk perangkat, ikuti langkah-langkah berikut:

{% stepper %}
{% step %}

## Buka halaman Paket

Buka Admin Panel dan buka **Paket** halaman.
{% endstep %}

{% step %}

## Buat paket baru

Klik <img src="https://154450907-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKdgeXg71LpaDrwexQYwp%2Fuploads%2Fgit-blob-53e9ab732f6b6b80833c2587f88ea682114bd79f%2Fimage.png?alt=media" alt="Add plan" data-size="line"> untuk membuat paket harga baru dan memberinya nama (misalnya, "Paket Ditangguhkan").

<figure><img src="https://154450907-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKdgeXg71LpaDrwexQYwp%2Fuploads%2Fgit-blob-2b7714c715904a12d712a244481e619bbfefe770%2Fimage%20(9).png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

## Atur penagihan

Pilih **Bulanan (debit harian)** sebagai siklus penagihan dan tetapkan biaya bulanan ke nilai yang sangat tinggi, seperti $999,999. Ini mencegah pelanggan ditagih selama periode penangguhan.<br>

<figure><img src="https://154450907-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKdgeXg71LpaDrwexQYwp%2Fuploads%2Fgit-blob-1d03dfbb4a0b7364ec902152fa0aec395b3f24c3%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

## Konfigurasikan sisa paket

Di pengaturan paket harga, nonaktifkan fitur yang Anda pilih atau biarkan pengaturan default untuk membatasi penggunaan perangkat.
{% endstep %}

{% step %}

## Selesaikan proses pembuatan

Klik **Buat** untuk menyelesaikan pembuatan paket.
{% endstep %}

{% step %}

## Tetapkan paket ke perangkat

Tetapkan paket harga baru ke perangkat yang ingin Anda tangguhkan layanannya. Perangkat ditangguhkan mulai keesokan harinya setelah perubahan paket harga.
{% endstep %}
{% endstepper %}

Anda harus mencentang **Bayar sisa pembayaran paket harga saat ini** dan **Tagih pengguna sekarang (sesuai paket baru)** saat mengubah paket harga.

<figure><img src="https://154450907-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FKdgeXg71LpaDrwexQYwp%2Fuploads%2Fgit-blob-da5523d7749bc397675facc8a312d5ee3cd3fbd6%2Fimage.png?alt=media" alt="Payment options when changing plan" width="365"><figcaption><p>Opsi pembayaran saat mengubah paket</p></figcaption></figure>


---

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