> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/expert-center/vehicle-telematics-technology/video-telematics/configuration-guides/howen/howen-mdvr-configuration.md). # Howen MDVR configuration Howen devices are advanced Mobile Digital Video Recorder (MDVR) units with the capability to support up to 8 cameras. They are perfectly suited for comprehensive vehicle surveillance, offering multiple perspectives. The Navixy platform provides seamless access to display live video streams and playbacks from Howen devices, enhancing monitoring capabilities. The list of compatible Howen devices can be found in the [devices section](https://www.navixy.com/devices/howen-technologies/). This document is intended to provide information on the configuration, registration, and specific operational aspects of Howen devices within the platform. {% hint style="info" %} Purchase and install a SIM card with ample or cost-effective internet data and robust internet speed. The quality of video transmission largely depends on these factors. {% endhint %} ## Configuration All configurations are performed on the device side through a specific configuration monitor. These devices don't support SMS commands for server settings. Therefore, follow the step-by-step guide for their configuration and registration. ### Startup menu The initial window is the **Startup** menu. Here, you can adjust power mode, select channels for recording, adjust sleep settings among other options. Navixy highlights a few key features: * **Power Mode**. Howen devices draw power from the vehicle's battery. Set the power mode to ACC. This ensures the device turns on whenever your car's ignition is activated. * **Delay off**. It determines the amount of time the device should remain active after the engine has been turned off. Setting a high "Delay off" time may drain your vehicle's battery. * **Power on/Power off**. This feature allows you to set specific times for the device to turn on or off, such as during your driver's shift. * **Record**. Select channels for recording videos. When you open the playback menu of your device, the platform requests these videos channel by channel. ### Registration information While there are several options like device ID, plate number, state, language, and position mode, two are primary: * **Dev ID**. This is the device ID. You can input any identifier you prefer, for instance, 123456. This ID is used during the activation process on Navixy, so remember this ID. * **Position Mode**. Set it to GPS so your device can provide precise GPS information like other GPS trackers. ### 3G/4G settings As a GPS tracker installed in a vehicle, Wi-Fi operation is not possible. Therefore, configure the necessary options: * **Enable** must be turned on to activate data transmission. * **NetType**. Configure the type supported by your SIM * **APN**, **Username** and **Password** are APN settings obtained from your device's SIM GSM provider. Enter them accordingly. ### Time Here, you can set the date, time, and timezone. These settings affect the timestamps on video files and streams, so ensure they reflect your local timezone and current date/time. The Navixy platform operates best with timezone UTC+0. However, for certain devices like MDVR units, Navixy has added a specific block on the platform. If you set UTC+0, the timestamps on recorded and streamed videos will be incorrect, which may render them inadmissible in court. ### Center settings Here, you can set server information, select the appropriate protocol, and set the GPS interval for sending points. Input the platform's information into **Server 1**. * Choose **H-protocol — H.264**. The platform supports both H.264 and H.265 protocols. However, H.264 is universally compatible with all browsers, ensuring seamless user experience. H.265 isn't universally supported, requiring users to find and learn how to use compatible browsers. * **IP address**. This is where your device sends information: * For EU server: IP 52.57.1.136 * For US server (your account ID starts with 1000): IP 13.52.37.2 * **Port** should be set to 47670. * **GPS interval**. This determines how frequently the device sends GPS points to the platform. The default is 60 seconds. ## Activation of Howen devices on the platform Once you've configured the device settings, start the registration process on the platform as usual. 1. Open the user account where you wish to register the device and click the **Device activation** button. 2. Next, input the device's name, assign it to a group if necessary, and type your device's model into the search line. For example, Hero ME40-04. ![](/files/s3qYHqHbZaIvlFTQPTPF) 3. Enter the device ID that you initially set in the Dev ID on your device. If the platform indicates that the given device ID is already being used, modify it in the device's settings and attempt using the new ID on the platform. ![](/files/M8U1fZokM3ixB5lBh9l8) Once the device has been added to the platform, navigate to the **Devices and settings** module to adjust the device’s timezone. This should correspond with the timezone you selected in the time options of the device's configurator. ![](/files/wEtyVq2wSucqrDVkruOw) The final step to get your device online involves sending its first packet, complete with a valid timestamp and coordinates, to the platform. As the power mode is configured to be triggered by ignition, starting your vehicle's engine will prompt the device to begin sending packets to the platform. ## Video on the platform For comprehensive instructions on accessing live video streams and playback, see the Navixy user guides. In this section, Navixy specifically delves into the various aspects of using Howen devices and video on the platform. 1. The platform supports the receipt and display of videos with h.264 and h.265 (HEVC) compression rates. h.265 format is faster and can potentially reduce mobile internet data usage. However, it isn't universally supported by all browsers. Your customers may experience difficulties when trying to play videos on their usual browsers. Navixy recommends using the h.264 protocol as it is universally supported, ensuring your users won't encounter any issues. If you opt for h.265, ensure that your customer has a browser and the necessary codecs installed to play such videos. 2. Note that the platform doesn't currently support event videos for Howen devices. You can use standard events and playback to access the desired video. 3. Since video files can be large and time-consuming to retrieve, the platform automatically requests the most recent 24 hours of videos available on your device during a playback request. If you need a video from a specific incident, open the playback window to retrieve it. If a significant amount of time has elapsed since the incident, you can reach out to Navixy support team. Navixy can attempt to manually upload it. Provide the specific time you want to request from your device, the device ID, and which cameras' footage you need. If all files are saved on your device’s SD card and they are successfully sent by the device to the platform, these videos will appear in the playback window. Now, you're well-versed in using Howen devices on the platform and can confidently offer video monitoring with these devices to your customers. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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