> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/on-premise/qa.md).

# Q\&A

- [PaaS](https://navixy.com/docs/on-premise/qa/paas.md): Deploy Navixy as a PaaS cloud service by creating an instance through the customer portal. Manage the platform via the admin panel without managing server infrastructure.
- [PaaS vs. On-Premise](https://navixy.com/docs/on-premise/qa/paas-vs-on-premise.md): Compare Navixy PaaS and on-premise deployment across 18 criteria including updates, hosting, security, support, video telematics, and data warehouse capabilities.
- [Subscription fees](https://navixy.com/docs/on-premise/qa/subscription-fees.md): Understand Navixy subscription billing based on active devices, payment deadlines, and service suspension rules for both PaaS and on-premise instances.
- [Software updates](https://navixy.com/docs/on-premise/qa/software-updates.md): Keep Navixy up to date on PaaS or on-premise. Covers update frequency, eligibility requirements, and links to OS-specific update procedures for Linux and Windows.
- [Current version](https://navixy.com/docs/on-premise/qa/software-updates/current-version.md): Find the Navixy on-premise platform version number in the VERSION file on your server. Understand the major and minor build numbering scheme.
- [Migrating users](https://navixy.com/docs/on-premise/qa/migrating-users.md): Migrate users to Navixy from another instance or vendor using data forwarding. Covers user account creation, device configuration, and data synchronization setup.
- [Migrating from Wialon](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon.md): Migrate from Wialon to Navixy with guides for users, geofences, trackers, and sensors. Each guide covers the export and import steps for that data type.
- [Users migration from Wialon](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon/users-migration-from-wialon.md): Export users from Wialon and import them into the Navixy Admin panel. Use the template file format with required fields: email, password, and account status.
- [Geofences migration from Wialon](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon/geofences-migration-from-wialon.md): Export geofences from Wialon as KML or KMZ files and import them into Navixy. Covers polygon and circle geofence handling with custom radius configuration.
- [Trackers migration from Wialon](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon/trackers-migration-from-wialon.md): Migrate devices from Wialon to Navixy in bulk using exported device information. Map Wialon fields to Navixy fields and choose whether to send configuration commands.
- [Tracker data](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon/trackers-migration-from-wialon/tracker-data.md): Transfer Wialon tracker data history and sensor calibration to Navixy using the Wialon Retranslator tool. Configure retranslation and handle trip history import.
- [Sensors migration from Wialon](https://navixy.com/docs/on-premise/qa/migrating-users/migrating-from-wialon/sensors-migration-from-wialon.md): Copy sensor configurations from Wialon to Navixy in bulk and import calibration tables via CSV files. Use Navixy sensor migration tools to transfer settings.


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