> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/user/guide/quick-start/about-service-providers.md). # About service providers Service providers handle GPS hardware supply, installation, and support for Navixy. Contact them from the built-in Help section in the web or mobile app. A service provider is your direct partner for GPS telematics services. They handle hardware supply, installation, and connectivity, and they provide localized support for setup, troubleshooting, and any questions related to the Navixy platform. A service provider can also adapt the Navixy platform to your regional requirements. Their local presence allows for faster response times and region-specific support. ## Getting help In the **Help** section of both the Web interface and X-GPS mobile app, you can directly contact your Service provider’s support team for assistance. Additionally, this section provides built-in documentation where you can find answers to your questions and instructions for using the GPS devices. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://navixy.com/docs/user/guide/quick-start/about-service-providers.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.