> For the complete documentation index, see [llms.txt](https://navixy.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://navixy.com/docs/user/guide/quick-start/sign-up.md).

# Sign up

Register a Navixy account, confirm your email, and get help if self-registration is unavailable or the confirmation email didn't arrive.

This guide provides step-by-step instructions on how to sign up for a user account.

## Asking your service provider

Reach out to your [GPS / Telematics service provider](/docs/user/guide/quick-start/about-service-providers.md), as they can help you create your account with all related information.

## Signing up from the Navixy platform

1. **Access the login page**\
   Navigate to the login page of the user web interface using any desktop or mobile browser. The address of the login page depends on your [GPS / Telematics service provider](/docs/user/guide/quick-start/about-service-providers.md), so consult with them for the correct URL.
2. **Choose login and password**\
   To begin, complete the registration form by providing the necessary information, including a password and an active email address that is used as your login to access the platform.

* Enter a valid email address
* Create a password

{% hint style="danger" %}
Passwords must be between 12 and 20 characters in length and include at least one uppercase letter, lowercase letter, digit, and special character. To maintain account security, the system tracks password history, so you can't reuse any of your last 10 passwords. If a previous password is detected, the system will return the error "Password was recently used."
{% endhint %}

3. **Confirming the registration**\
   After completing the registration, you receive an email with a confirmation link. Follow this link to verify your email address and activate your account.

## FAQs and troubleshooting

* **Can't find the registration link**\
  If the registration link isn't available on the welcome page, it may be because your Service Provider has disabled the option for self-registration. Contact your service provider to get an account.
* **Confirmation link was not received**\
  You need to provide a valid email address. Your account will remain inactive until you confirm your registration by following the link sent to your email. The message may also have ended up in your spam folder.
* **Forgot password**\
  If you forget your password, you can easily recover it using the [Forgot password](/docs/user/guide/account/password-recovery.md) option on the login page.

If you're still having trouble signing up, contact the support team of [your service provider](/docs/user/guide/quick-start/about-service-providers.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://navixy.com/docs/user/guide/quick-start/sign-up.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.