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Privacy policy

Effective Date: September 19, 2024

This Privacy Policy applies to the Navixy owned and operated software and mobile applications, website and its subdomains. Navixy ("Navixy", "we," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services.

This policy outlines our data handling practices, and by accessing or using our Services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.

1. Information we collect

1.1 Personal information

We may collect the following types of personal information:

  • Contact information (such as name, email address, mailing address, phone number)
  • Billing information (such as credit card number, billing address)
  • Account log-in credentials
  • Company details
  • Other information you provide to us through customer surveys or other forms

1.2 Automatically collected information

We automatically collect certain information when you visit, use or navigate our Services. This information does not reveal your specific identity but may include:

  • Device and usage information (such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information)
  • Location data (if you enable this functionality)

1.3 Information from cookies and similar technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings and other tools.

2. How we use your information

We use your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how you use our Services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • For compliance, fraud prevention, and safety

3. How we share your information

We may share your personal information in the following situations:

  • With Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Obligations: We may disclose your information where we are legally required to do so.

4. Data retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

5. Data security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

6. Your data protection rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, update or delete your information
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the contact details provided below.

7. Data residency

We offer flexible data residency options to meet various regulatory and business requirements. For more information, please refer to our Data Residency documentation.

8. Children's privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personal identifiable information from children under 16.

9. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

10. Contact us

If you have any questions about this Privacy Policy, please contact us:

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