End the “you never came” dispute
Every disputed pickup costs twice: the truck rerouted to check, and the customer trust spent arguing without evidence. Navixy closes disputes in thirty seconds — a lift/PTO or RFID event inside the right geofence with a timestamped photo, assembled into SLA reports your customers can't argue with.
“Bin on Elm St. 14 was never collected on Tuesday.”
Verification built from evidence, not location pings
Proof of service is a chain: the right place, a real physical event, and visual evidence — assembled automatically for every stop, for trucks and stationary containers alike.
From a disputed stop to a closed record in thirty seconds
When a customer calls to say the bin wasn't collected, a GPS log puts a dot near the house. A disputed dot costs $50–200 to resolve and often leaves the customer unsatisfied anyway. Dual-trigger verification replaces the dot with a chain: geofence entry, a physical event confirming the service, and a photo capturing any exception — the complete record ready to pull up before the call ends.
Geofence around every stop
A geozone per container or address; a visit report records which truck entered, stopped, and when — planned route vs. actual field activity.
RFID bins: per-bin identity, not just location
Where RFID tags are fitted to bins, an RFID read inside the geofence adds per-bin identity to the service record — the right tool for dense urban stops where two addresses share a collection point, and for billing by the specific bin serviced.
Photo proof from the field
Drivers capture a photo with a note in the X-GPS app for exceptions — a blocked, damaged or overturned container — sent to dispatch instantly.
Reports that settle disputes
IoT Query SLA reports show serviced vs. missed stops with timestamps and evidence — each avoided dispute saves $50–200 in rerouting and service time (industry).
From a stop to a defensible service record
The same evidence chain for a smart bin on a truck route and a stationary press-container swap — assembled by the platform, not by phone calls.
- 01
Fence
Every container or address gets a geozone. Entry, exit and stop detection (speed 0) are recorded per truck, per visit.
- 02
Trigger — IoT Logic
IoT Logic marks a stop serviced only when the physical event — lift/PTO, weight change or RFID read — happens inside the right geofence.
- 03
Evidence
Exceptions get a photo and a note from the driver's X-GPS app; the record carries truck, date/time, street and evidence together.
- 04
Report — IoT Query
IoT Query builds SLA reports — planned vs. actual, serviced vs. missed, per route and per customer — ready for the dispute email or the contract review.
What a missed-pickup dispute really costs
Every disputed pickup costs twice: once in the truck you re-route to check, and once in the customer trust you spend arguing without evidence. Verification turns that argument into a thirty-second lookup.
Percentages and costs are third-party industry figures (Rocket RFID, RFID proof-of-service deployments), shown as context — not Navixy's own results.
Prove every pickup on your waste routes
Bring one route and one week of disputes. We'll show you the fence → trigger → evidence → report chain on your own stops, and what it does to your complaint queue.
Geofence + event + photo · SLA reports · works with or without RFID